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	<title>ExperiencePros Blog &#124; Customer Service Expert and Consultants.</title>
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	<description>Starting a Revolution in How People Treat People in Business</description>
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		<title>Author Climbs Half A Million Steps To #1 Bestseller in Twenty Hours</title>
		<description><![CDATA[Angel Tuccy writes about the pursuit of dreams in her book, Lists That Saved My Life.  On Friday, April 30th, 2010 Tuccy achieved her dream of becoming a bestselling author... not once, but twice in the same day on one of the busiest Internet websites in the world, Amazon.com.]]></description>
		<link>http://www.experienceprosblog.com/author-climbs-half-a-million-steps-to-1-bestseller-in-twenty-hours/</link>
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		<title>Keep Your Customers Looking</title>
		<description><![CDATA[Seeing your own name in lights is a big dream for a lot of people. Using that information, you can create an overwhelming, yet subconscious, emotion in your customers by personalizing your information to them.
Personalized newsletters and emails have an increased rate of return. Emails and newsletters are more likely to be read and more [...]]]></description>
		<link>http://www.experienceprosblog.com/keep-your-customers-looking/</link>
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		<title>Customer Service Gone Awry &#8211; Too Much of a Good Thing?</title>
		<description><![CDATA[We all agree that customer service is a good thing.  Some would even say that more is better when it comes to connecting with your customers.  But is it possible to overdo "customer service"?  Is it possible to drive business AWAY by doing and saying all the right things?]]></description>
		<link>http://www.experienceprosblog.com/customerservicegoneawry/</link>
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		<title>What to avoid when sending an email</title>
		<description><![CDATA[When sending an email, what to do and what not to do will help you avoid embarrassment and frustration. ]]></description>
		<link>http://www.experienceprosblog.com/whattoavoidwhensendinganemail/</link>
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		<title>Email Etiquette</title>
		<description><![CDATA[Email doesn't have to be stuffy and formal. Using email etiquette increases your chances of your correspondence being opened and read. ]]></description>
		<link>http://www.experienceprosblog.com/email-etiquette/</link>
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		<title>5 Ways To Appreciate Your Customers</title>
		<description><![CDATA[Today, I was visited by a salesman who just happened to be in my office building visiting one of his own customers. I was impressed by the effort. When you stop in and tell your customers how much you appreciate their business, you give them something to tell others about. I know that there are [...]]]></description>
		<link>http://www.experienceprosblog.com/5_ways_to_appreciate_your_customers/</link>
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		<title>Write The Perfect Handwritten Note</title>
		<description><![CDATA[When working on your marketing campaign to connect with more customers and bring more sales to your door, there is one perfect sales flyer you can send. It doesn&#8217;t require a large PR firm to create a catchy headline. It doesn&#8217;t require a gimmick that looks like an item from the government or a huge [...]]]></description>
		<link>http://www.experienceprosblog.com/write-the-perfect-handwritten-note/</link>
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		<title>How to Write the Perfect Thank You Note</title>
		<description><![CDATA[Jotting off a quick email to be thankful is easy and only takes a few moments. When you take the time to follow up with a hand written thank you note, you can easily turn those few moments into a memory that can last a lifetime and create a loyal connection. In this electronic age, [...]]]></description>
		<link>http://www.experienceprosblog.com/how-to-write-the-perfect-thank-you-note/</link>
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		<title>You Wouldn&#8217;t &#8220;Try On&#8221; A Parachute</title>
		<description><![CDATA[10,000 feet…  There you are cruising comfortably among the clouds when much to your surprise the pilot of your airplane straps on his parachute, urges you to do the same, and then pops the door and jumps!  This scenario is not much different than when you find yourself in a small business that [...]]]></description>
		<link>http://www.experienceprosblog.com/you-wouldnt-try-on-a-parachute/</link>
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		<title>Smart Marketing</title>
		<description><![CDATA[When it comes to sales and marketing for your company, YOU are not the best person to be selling for your business. No need to panic; you have a database full of capable sales people. Your existing database is your gold mine to new prospects. If you know anything about panning for gold, you know [...]]]></description>
		<link>http://www.experienceprosblog.com/smart-marketing/</link>
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