When it comes to sales and marketing for your company, YOU are not the best person to be selling for your business. No need to panic; you have a database full of capable sales people. Your existing database is your gold mine to new prospects. If you know anything about panning for gold, you know [...] Read more »

Over 30 million business pages now exist on Facebook alone, not to mention, the other five dozen or so, social media sites. Most businesses we come across are just hobbyists - hacking away at their computer all day long versus going out and interacting with their potential customers. But there are some successful [...] Read more »

The number one obstacle to building your business into a thriving entity may surprise you. In a world predisposed to pointing fingers and making excuses, we, as a general rule, overlook the biggest offender, the main reason for our lackluster sales… to quote author Walt Kelly, “We have met the enemy, and he is [...] Read more »

Customer service is an extinct culture. Your business will be on the verge of extinction if you don’t treat your customers well. Read more »

As a business professional, you are constantly being enticed by new ways to be successful and create profits. You want a profitable business. You want to offer extreme customer service. You want to improve the quality of your services with less mistakes and create more effective use of your time. It’s easy to make those [...] Read more »

Sometimes, I sound like a broken record. Write thank you notes, write thank you notes, hand-write thank you notes. This is the most important piece of literature you can mail out to your customers, and yet everyone tells me that they don’t do it. A hand-written thank you note is guaranteed to be [...] Read more »

When you create a campaign for your business, success is right around the corner. Read more »

Angel and I attended a rather unique Business After Hours networking event last night. It was held at a mortuary. That’s right… a mortuary. Dead people. Tomb stones. Creepy, right? NOT AT ALL!
I have to say, it was one of the most wonderful, truly ALIVE events that we’ve been [...] Read more »