Ever wonder what sets some people apart in business? Why are some people seemingly more successful than others? Are there any common denominators that we can track that will serve as benchmarks against which we may measure our own success? According to Dr. Camillo DiLizia, host of the “Life On The Bright Side with Dr. D” segment of the Experience Pros Radio Show, great leaders all have one thing in common: they have great habits. Read more »

Small business is getting a huge boost from the National District Export Council and the official export promotion magazine of the U.S. Department of Commerce, “Commercial News USA”, published by ThinkGlobal Inc. Read more »

Like the twisting tale of a great novel, life is full of opportunities requiring creative solutions. Whether your challenge is domestic, or a little more technical… someone, somewhere has probably faced something similar. Thankfully, there are those out there who have not only experienced the “problem” – but also came up with the solution. Read more »

Whether you are in the business of helping men create unique, memorable marriage proposals like The Yes Girls, or being asked to create a custom frame for the Denver Nuggets’ Chris “The Birdman” Andersen’s guitars like Brian Hart of Frame De Art… saying “yes” is always good for business! Read more »

Your customer can stand on a street corner and point to four other companies who do what you do. Even if your product isn’t unique, who you sell it to, and how you sell it will help you stand out in any online search or at a networking event. Read more »

Donna Cutting is the author of The Celebrity Experience. A few years ago, Donna wrote a customer service article [www.customerservicemanager.com/make-your-customers-feel-like-stars.htm] offering 6 secrets to get your customers buzzing about you. The premise is that we don’t treat our customers as celebrities, and if we did, their experience would be much different than the blasé treatment [...] Read more »

Customers will choose to shop where they are thanked and appreciated for their business. Read more »

Customers are spreading kindness across the country on the most positive business talk show in America. The Experience Pros Facebook page is not a two-way interaction between the admins of the page and the fans. Instead, it’s a multiple-way conversation as the fans interact with each other by commenting, liking and sharing. There is a hub of kindness that has been created and is spreading virally, just like the social media experts tell you it can. Read more »