Today was business sustainability day on the Experience Pros Radio Show! Guests included James Fischer and Graham Russell, both business consultants and experts on the topic of sustainability. Read more »

Customers are spreading kindness across the country on the most positive business talk show in America. The Experience Pros Facebook page is not a two-way interaction between the admins of the page and the fans. Instead, it’s a multiple-way conversation as the fans interact with each other by commenting, liking and sharing. There is a hub of kindness that has been created and is spreading virally, just like the social media experts tell you it can. Read more »

Selling to your niche market allows your brand to show up in front of the right customers. Read more »

Word of Mouth marketing, the art of getting your customer to brag about your company, is the most coveted marketing plan in the business world. Yet, word of mouth marketing is the most untapped resource that many business owners implement. Understanding the motivation that your customers feel when they refer you is the key to creating a marketing plan that continues to create the behavior that your customers are looking for to share your story. Read more »

What if you had super-powers? What if you could choose the super-power you possessed? What if you didn’t need to have an alter-ego or alias, but instead, you could assert your power upon everyone who crossed your path, every moment of every day? Would the world be a different place? Read more »

The complexity of language is one of the things that differentiates us from the animal kingdom. Our ability to take such complexity, and complicate it further is uniquely human! In life, as well as business, it would do us well to simplify whenever and wherever possible. Read more »

They say you never get a second chance to make a first impression, and we suppose that they are right. Opportunities to connect in an overwhelmingly positive manner present themselves in abundance at the very onset of a relationship, and diminish over the passage of time, directly correlated with an increase in the number of opportunities missed. Read more »

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