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	<title>ExperiencePros Blog &#124; Customer Service Expert and Consultants. &#187; Business Concepts</title>
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	<description>Starting a Revolution in How People Treat People in Business</description>
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		<title>3 Ways To Stay In Touch With Past Customers</title>
		<link>http://www.experienceprosblog.com/3-ways-to-stay-in-touch-with-past-customers/</link>
		<comments>http://www.experienceprosblog.com/3-ways-to-stay-in-touch-with-past-customers/#comments</comments>
		<pubDate>Thu, 02 Sep 2010 23:22:30 +0000</pubDate>
		<dc:creator>E-pros</dc:creator>
				<category><![CDATA[Business Concepts]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[business development]]></category>
		<category><![CDATA[cold calls]]></category>
		<category><![CDATA[extreme customer service]]></category>
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		<category><![CDATA[loyal customers]]></category>
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		<description><![CDATA[Staying in touch with your past customers is a proven way to keep your customers thinking about you. In essence, when your customers hear from you, they are reminded of you. They start thinking about you again. When they are thinking about you, they are more likely to conduct business with you and refer you [...]]]></description>
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		<title>10 Ways To Boost Your Energy</title>
		<link>http://www.experienceprosblog.com/10-ways-to-boost-your-energy/</link>
		<comments>http://www.experienceprosblog.com/10-ways-to-boost-your-energy/#comments</comments>
		<pubDate>Mon, 30 Aug 2010 22:37:50 +0000</pubDate>
		<dc:creator>E-pros</dc:creator>
				<category><![CDATA[Business Concepts]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[energy boost]]></category>
		<category><![CDATA[extreme customer service]]></category>
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		<guid isPermaLink="false">http://www.experienceprosblog.com/?p=248</guid>
		<description><![CDATA[Great customer service depends not only on your ability to offer friendly service, it also requires a bit of energy on your part. What do you do when the afternoon slump is begging you for a nap or that early morning meeting starts before your cup of coffee kicks in?
When you boost your energy level, [...]]]></description>
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		<title>Author Climbs Half A Million Steps To #1 Bestseller in Twenty Hours</title>
		<link>http://www.experienceprosblog.com/author-climbs-half-a-million-steps-to-1-bestseller-in-twenty-hours/</link>
		<comments>http://www.experienceprosblog.com/author-climbs-half-a-million-steps-to-1-bestseller-in-twenty-hours/#comments</comments>
		<pubDate>Tue, 29 Jun 2010 14:13:09 +0000</pubDate>
		<dc:creator>E-pros</dc:creator>
				<category><![CDATA[Business Concepts]]></category>
		<category><![CDATA[Radio Show Topics]]></category>
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.experienceprosblog.com/?p=245</guid>
		<description><![CDATA[Angel Tuccy writes about the pursuit of dreams in her book, Lists That Saved My Life.  On Friday, April 30th, 2010 Tuccy achieved her dream of becoming a bestselling author... not once, but twice in the same day on one of the busiest Internet websites in the world, Amazon.com.]]></description>
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		<title>Keep Your Customers Looking</title>
		<link>http://www.experienceprosblog.com/keep-your-customers-looking/</link>
		<comments>http://www.experienceprosblog.com/keep-your-customers-looking/#comments</comments>
		<pubDate>Fri, 25 Jun 2010 02:51:56 +0000</pubDate>
		<dc:creator>E-pros</dc:creator>
				<category><![CDATA[Business Concepts]]></category>
		<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://www.experienceprosblog.com/?p=243</guid>
		<description><![CDATA[Seeing your own name in lights is a big dream for a lot of people. Using that information, you can create an overwhelming, yet subconscious, emotion in your customers by personalizing your information to them.
Personalized newsletters and emails have an increased rate of return. Emails and newsletters are more likely to be read and more [...]]]></description>
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		<title>Customer Service Gone Awry &#8211; Too Much of a Good Thing?</title>
		<link>http://www.experienceprosblog.com/customerservicegoneawry/</link>
		<comments>http://www.experienceprosblog.com/customerservicegoneawry/#comments</comments>
		<pubDate>Tue, 15 Jun 2010 03:24:17 +0000</pubDate>
		<dc:creator>E-pros</dc:creator>
				<category><![CDATA[Business Concepts]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Radio Show Topics]]></category>
		<category><![CDATA[extreme customer service]]></category>

		<guid isPermaLink="false">http://www.experienceprosblog.com/?p=241</guid>
		<description><![CDATA[We all agree that customer service is a good thing.  Some would even say that more is better when it comes to connecting with your customers.  But is it possible to overdo "customer service"?  Is it possible to drive business AWAY by doing and saying all the right things?]]></description>
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		<title>What to avoid when sending an email</title>
		<link>http://www.experienceprosblog.com/whattoavoidwhensendinganemail/</link>
		<comments>http://www.experienceprosblog.com/whattoavoidwhensendinganemail/#comments</comments>
		<pubDate>Sat, 05 Jun 2010 15:40:33 +0000</pubDate>
		<dc:creator>E-pros</dc:creator>
				<category><![CDATA[Business Concepts]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[follow up]]></category>
		<category><![CDATA[loyal customers]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[more customers]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[training]]></category>

		<guid isPermaLink="false">http://www.experienceprosblog.com/?p=227</guid>
		<description><![CDATA[When sending an email, what to do and what not to do will help you avoid embarrassment and frustration. ]]></description>
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		<title>Email Etiquette</title>
		<link>http://www.experienceprosblog.com/email-etiquette/</link>
		<comments>http://www.experienceprosblog.com/email-etiquette/#comments</comments>
		<pubDate>Sat, 05 Jun 2010 15:30:30 +0000</pubDate>
		<dc:creator>E-pros</dc:creator>
				<category><![CDATA[Business Concepts]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[business development]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[email]]></category>
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		<guid isPermaLink="false">http://www.experienceprosblog.com/?p=224</guid>
		<description><![CDATA[Email doesn't have to be stuffy and formal. Using email etiquette increases your chances of your correspondence being opened and read. ]]></description>
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		<title>Write The Perfect Handwritten Note</title>
		<link>http://www.experienceprosblog.com/write-the-perfect-handwritten-note/</link>
		<comments>http://www.experienceprosblog.com/write-the-perfect-handwritten-note/#comments</comments>
		<pubDate>Wed, 28 Apr 2010 22:24:35 +0000</pubDate>
		<dc:creator>E-pros</dc:creator>
				<category><![CDATA[Business Concepts]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[business development]]></category>
		<category><![CDATA[follow up]]></category>
		<category><![CDATA[loyal customers]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[more customers]]></category>
		<category><![CDATA[prospecting]]></category>
		<category><![CDATA[referrals]]></category>
		<category><![CDATA[sales]]></category>

		<guid isPermaLink="false">http://www.experienceprosblog.com/?p=207</guid>
		<description><![CDATA[When working on your marketing campaign to connect with more customers and bring more sales to your door, there is one perfect sales flyer you can send. It doesn&#8217;t require a large PR firm to create a catchy headline. It doesn&#8217;t require a gimmick that looks like an item from the government or a huge [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>How to Write the Perfect Thank You Note</title>
		<link>http://www.experienceprosblog.com/how-to-write-the-perfect-thank-you-note/</link>
		<comments>http://www.experienceprosblog.com/how-to-write-the-perfect-thank-you-note/#comments</comments>
		<pubDate>Wed, 28 Apr 2010 21:28:46 +0000</pubDate>
		<dc:creator>E-pros</dc:creator>
				<category><![CDATA[Business Concepts]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[extreme customer service]]></category>
		<category><![CDATA[follow up]]></category>
		<category><![CDATA[loyal customers]]></category>
		<category><![CDATA[sales]]></category>

		<guid isPermaLink="false">http://www.experienceprosblog.com/?p=204</guid>
		<description><![CDATA[Jotting off a quick email to be thankful is easy and only takes a few moments. When you take the time to follow up with a hand written thank you note, you can easily turn those few moments into a memory that can last a lifetime and create a loyal connection. In this electronic age, [...]]]></description>
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		<title>You Wouldn&#8217;t &#8220;Try On&#8221; A Parachute</title>
		<link>http://www.experienceprosblog.com/you-wouldnt-try-on-a-parachute/</link>
		<comments>http://www.experienceprosblog.com/you-wouldnt-try-on-a-parachute/#comments</comments>
		<pubDate>Mon, 19 Apr 2010 00:41:30 +0000</pubDate>
		<dc:creator>E-pros</dc:creator>
				<category><![CDATA[Business Concepts]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[Consulting]]></category>
		<category><![CDATA[Service]]></category>

		<guid isPermaLink="false">http://www.experienceprosblog.com/?p=200</guid>
		<description><![CDATA[10,000 feet…  There you are cruising comfortably among the clouds when much to your surprise the pilot of your airplane straps on his parachute, urges you to do the same, and then pops the door and jumps!  This scenario is not much different than when you find yourself in a small business that [...]]]></description>
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